Testimonials

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(4.2 of 5) - 148 Reviews
May 5, 2022
Sheena T
5/ 5stars
Very helpful and knowledgeable staff! My experience was great! Braden was attentive and listened to what I was looking for. He never made me feel pressured or pressed. Bruce the sales manager was helpful and friendly as well. Martin the finance person was also very kind and funny! Overall pleasant experience. I would return and recommend to friends and family!
Source: Google
Responded on May 6, 2022
Thanks so must for your positive review Sheena!We are happy you feel you received excellent service from our dealership. Let me …MoreThanks so must for your positive review Sheena!We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 3, 2022
andy n
5/ 5stars
I just recently purchased a new car and traded in my old car as well. They were so helpful I was really shocked and pleasantly surprised by how hard they worked to get me the best price for my trade in even with my trade in in not working condition! Braden was the one that helped me out the whole time and when I say he is helpful and dedicated to his clients I really mean that. He went above and beyond to make sure I got the price I was wanting on my new car as far as my payments go. He got new the lowest payment he could for which is what I wanted. He is really nice and well informed! I highly suggest if you are in the market for a new car, then Borman is the place you want to go! And ask for Braden! He’ll help you get into your new car fast and get you the best price for your trade in and the best payment you can afford!
Source: Google
Responded on May 5, 2022
Thanks for your positive review!We are happy you feel you received excellent service from our dealership. Let me …MoreThanks for your positive review!We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 29, 2022
Carmen
5/ 5stars
Great buying experience and super helpful! Braden Tidwell Was a great salesman and responded fast. Was able to do just about everything online and made the pick up painless. Definitely going back for all future car buying business.
Source: Google
Responded on May 5, 2022
Carmen,Thank you for your positive review! Let me know if there is anything else we can …MoreCarmen,Thank you for your positive review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 9, 2022
Jeneen R
5/ 5stars
I went to Borman and I was immediately greeted by Braden. I told him that I was looking for a suv with an affordable payment, low mileage, and reliability. We tested drove a few. He gave me time so I could research them on my own and I ended up going with the Hyundai Tucson. The suv is great, had very low milage and the payment is acceptable. I was very happy and impressed with Braden customer service and the way he made sure I was super happy with my Hyundai Tucson. He was also very helpful with any questions I messaged him with and answered promptly. Would definetly recommend Braden and Borman to anyone looking for good people and quality cars.
Source: Google
Responded on April 28, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 9, 2022
SandraLee G
5/ 5stars
It's been 7 months now and I am as happy as I was on August 31, 2021 when I purchased a new 2021 Ford F-150. Richie Valenzuela and the Borman Autoplex Finance Team were amazing. Went through the reverse approval process, yes my first purchase venture as a recent divorcee, with ease and without pressure and they were able to get me into my new truck. Still loving my truck, thank you all for the outstanding customer service!!!
Source: Google
Responded on April 28, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 5, 2022
Pat G
5/ 5stars
Good guys, they will help you or find a way.
Source: Google
Responded on April 5, 2022
Pat, Thank you for your positive review! . Let me personall know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MorePat, Thank you for your positive review! . Let me personall know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 4, 2022
Manuel F
5/ 5stars
Very good parts service.
Source: Google
Responded on April 5, 2022
Manuel,Thank you so much for your great review! We are happy you had a positive experience from our parts department. Let me know if there is anything else we can help …MoreManuel,Thank you so much for your great review! We are happy you had a positive experience from our parts department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers.Sincerely,Dan FullerBorman Ford, Lincoln & Mazda Parts Manager575-525-4555
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 1, 2022
Mason G
4/ 5stars
Bought my first new vehicle here earlier this week, I called to ask if they had any ford rangers in stock and was test driving one later that day. Pierce Montoya got me exactly what I needed. When it came in management was kind of pushy to get it off the lot immediately but Pierce made sure everything was well taken care of. Finance and parts representatives were also very nice and helpful.
Source: Google
Responded on April 5, 2022
Mason.... We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreMason.... We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 30, 2022
Juaquina C
5/ 5stars
I had an amazing experience during my 2022 SUV purchase! Working with Mike Washam and Jereme Lackey made the buying process easy and enjoyable. We ended up returning the following week and bought another vehicle! Thank you to everyone at Borman!
Source: Google
Responded on April 5, 2022
Juaquina.... Thank you for the very nice review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreJuaquina.... Thank you for the very nice review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 23, 2022
Christina H
5/ 5stars
Bought our new ‘21 Mazda from here and had a mostly pleasant experience. We inquired about our vehicle and received a call right away. We were able to come by and get the process started easily and had a lot of help from the sales team. There was a few hiccups over a part we ordered, the communication was a bit lacking. I was able to speak to Service Manager Doug who helped me right away and squeezed me in to get the part installed at my earliest convenience. I would consider Borman for future purchases.
Source: Google
Responded on March 24, 2022
Thanks for your positive review Christina! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review Christina! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 22, 2022
Alamo R
4/ 5stars
Pandemic prices. Ouch
Source: Google
Responded on March 23, 2022
Thanks for your positive review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 19, 2022
Stephen B
5/ 5stars
Pierce Montoya helped me get my wife the car she wanted while it was in transit. He made sure we got the best deal and the process was the easiest and quickest experience I’ve ever had buying a vehicle with a trade in. Pierce will get you taken care of and answer all your questions.
Source: Google
Responded on March 23, 2022
Thanks Stephen!! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks Stephen!! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 19, 2022
S M
5/ 5stars
Have been trying to get a replacement for my 2013 F150 for months. With supply chain issues, back ordered parts and low stock it’s been almost impossible to even see any great trucks. So when I saw that Borman Autoplex had a 2022 Lariat coming in that might fit the bill, I jumped at the opportunity. With the help of Tom, Mike and Frank I was able to get into this great truck within a week. The entire Borman Team, from Tom in sales to Roberto in finance, worked hard to ensure a seamless process and we appreciate all the effort to get it done in a timely fashion. Thanks so much.
Source: Google
March 6, 2022
Desiree O
5/ 5stars
Braden Tidwell made this new vehicle purchase easiest ever never a lack of communication and all questions answered purchased from 300 miles easy pick up and early arrival of vehicle love it, best salesperson ever great customer service ever Thanks again 🙂
Source: Google
Responded on March 6, 2022
Thank you for your GREAT review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThank you for your GREAT review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 3, 2022
Norma A
3/ 5stars
Source: Google
Responded on March 4, 2022
Norman,Thanks you for your review! Let me know if there is anything else we can help …MoreNorman,Thanks you for your review! Let me know if there is anything else we can help you with. It’s great having you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 1, 2022
Crystal
5/ 5stars
Got the one we wanted! Buying a vehicle these days is different because of the car shortage, Braden T. And Bruce walked us through the process to pick the car that met our family’s needs. We were able to look at a few models and test drive a couple of cars w Braden and David B they answered all our questions and made sure we were comfortable w our decision. We are very happy w our vehicle!
Source: Cars
February 25, 2022
Santana A
5/ 5stars
Isaac was fast reliable and honest ! Went in same day and left same day with car . We kept getting run around at other dealerships but Isaac was on it !! He did everything he could to make sure he helped us out . I’m really happy with our purchase . I would highly recommend them to anyone Looking for a car !
Source: Google
Responded on February 26, 2022
Thanks for your positive review Santana! Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review Santana! Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 24, 2022
Marcela M
4/ 5stars
Trading in my vehicle and getting a new one was really easy, their staff was friendly and helpful. I did not appreciate current additional fees, some dealerships are adding on these as there is a low inventory of vehicles, but not all are. Overall, it was a good experience, hope to see these fees go away in the future.
Source: Google
Responded on February 26, 2022
Marcela! Thank you for you positive review, enjoy your new car! Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreMarcela! Thank you for you positive review, enjoy your new car! Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 21, 2022
Amanda H
5/ 5stars
Source: Google
Responded on February 22, 2022
Amanda.... Thanks for your positive review! I will let Adrian and Roberto know you were happy with their customer service. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreAmanda.... Thanks for your positive review! I will let Adrian and Roberto know you were happy with their customer service. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 17, 2022
Richard D
5/ 5stars
Awesome place to buy a car and get maintenance. No hassle. David sold me my new 2020 Explorer and the process was a breeze. Very communicative team from service to body shop. Continued excellent service into 2022, also from Richard in Service Dept.
Source: Google
Responded on April 30, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 17, 2022
5/ 5stars
Excellent buying experience Bruce the sales manager was Excellent buying experience Bruce the sales manager was a huge help before even setting foot on the lot, Melissa my salesperson rocked Finance was professional and very kind No surprises, no hidden charges Told them what I wanted and Borman Honda Delivered Great dealership Salesperson superb Thanks Borman.
Source: Cars
February 17, 2022
Ourohana5
5/ 5stars
Excellent buying experience Bruce the sales manager was a huge help before even setting foot on the lot, Melissa my salesperson rocked Finance was professional and very kind No surprises, no hidden charg a huge help before even setting foot on the lot, Melissa my salesperson rocked Finance was professional and very kind No surprises, no hidden charges Told them what I wanted and Borman Honda Delivered Great dealership Salesperson superb Thanks Borman.
Source: DealerRater
February 16, 2022
Larry M
1/ 5stars
Source: Google
Responded on February 22, 2022
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail since you did not post what you are unhappy about. Please feel free to reach …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail since you did not post what you are unhappy about. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 14, 2022
Justen B
2/ 5stars
Wont ever give me a rental or loaner refused service cause didnt have cash on me down right ugly on all fronts wouldn't even fix my tire with out replacing it all it had was a nail needless o say let me leave with overdue oil change and nail in tire and took 45 min to a hour to tell me that they wouldn't fix anything even though was paid for already by hyundai
Source: Google
Responded on February 22, 2022
This is a repeat negative feedback of your October 21 where we responded to you Mr. Barrza:"We are sorry that you feel this way. The video we sent you shows the two …MoreThis is a repeat negative feedback of your October 21 where we responded to you Mr. Barrza:"We are sorry that you feel this way. The video we sent you shows the two separate punctures in the same area that makes it dangerous if repaired because the patch may come loose. We are able to replace the tire free of charge with a $0 deductible because of the road hazard warranty you purchased at the time of vehicle sale. You declined having this performed on the date of the visit. Is this something we can resolve for you now? Please let us know when we can get this done for you."
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 9, 2022
Marcus B
5/ 5stars
I bought my first new vehicle from Bowman Autoplex. This was the easiest and respectful experience I’ve ever had at the dealership. Braden was awesome! I would recommend everyone to purchase from here!
Source: Google
Responded on February 10, 2022
Thanks for your review Marcus! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your review Marcus! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 7, 2022
Bill J
1/ 5stars
Made an online service appointment two days in advance. They called me and said they were booked two weeks out. Why have a useless appointment system? I went to Accutech instead.
Source: Google
Responded on February 9, 2022
Your feedback is important to us, and we are sorry that we weren’t able to meet your expectations on making an appointment in the amount of time you desired. We are at times running as much as two week out, depending on what kind of service …MoreYour feedback is important to us, and we are sorry that we weren’t able to meet your expectations on making an appointment in the amount of time you desired. We are at times running as much as two week out, depending on what kind of service work in needed. We would like the opportunity to discuss your service issue in greater detail since we can not find a Bill Jenkins in our online appointment CRM. Please feel free to reach out to me at your earliest convenience.Thank you,Doug QuillenBorman Ford, Lincoln & Mazda Service Manager575-525-4542
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 1, 2022
Delores M
5/ 5stars
Braden Tidwell was the sales consultant that found my new car in the midst of the pandemic when new cars are scarce. It had all the bells and whistles I was looking for. Not only was he amazing at his job but he even bought tacos. What a guy! He is the best in Las Cruces..if ur looking for a vehicle stop by Bormans and let Braden make ur car shopping experience a breeze....
Source: Google
Responded on February 2, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 28, 2022
Melissa M
5/ 5stars
Since my last vehicle getting it here at Borman, I’ve had really great experiences with the salesmen. Pierce and Mike helped me out a lot and did their best to get me into something I liked! Thank you guys so much for all your help. I would highly recommend these guys. Great attitudes and very personable. They have no hesitation to answer questions.
Source: Google
Responded on February 2, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 18, 2022
Carmen J
5/ 5stars
Braden helped me pick the perfect car. I love my new 2022 Honda Civic LX!! The team made it a fast and simple experience with excellent service! Borman recommended to friends and family! I am one satisfied customerThank you#BormanAutoPlexFamily
Source: Google
Responded on January 19, 2022
Thanks for your positive review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 15, 2022
Caleb Y
2/ 5stars
Source: Google
Responded on January 19, 2022
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 15, 2022
Cheryl C
5/ 5stars
Howard was knowledgeable and helpful. His personal experience with F 150s helped us to know what to look for. We would recommend him to anyone looking for a great salesman without a high-pressure atmosphere. He even offered to help us with accessories when we need them.Borman has become a customer-friendly environment. Our experience in the finance department was also pleasant.
Source: Google
Responded on January 16, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 9, 2022
Taylor H
5/ 5stars
Go see Jereme Lackey! He provides genuine customer service and will find you what you need!
Source: Google
Responded on January 16, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 8, 2022
Yolanda G
5/ 5stars
I went it really hesitant on trading in my car, but thanks to Branden and his team. They help make the process really smooth and as painless as possible. He work with me so I can get the vehicle that better fits me and my family! Amazing job! Really nice and friendly people.
Source: Google
Responded on January 16, 2022
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 27, 2021
Gregg A
5/ 5stars
Absolutely amazing experience during my new truck purchase! I thoroughly enjoyed working with Mike Washam and Jereme Lackey who made the buying process fun and easy. They genuinely wanted to help me get the truck I was looking for and that’s exactly what they did! Very happy with my experience at Borman.
Source: Google
December 17, 2021
Ilene T
1/ 5stars
No help at body shop for estimate! Second time I went rude both times & no help!
Source: Google
Responded on December 19, 2021
Your feedback is important to us, and we are sorry that we weren’t able to meet your expectations. We would like the opportunity to discuss your body shop issue in greater detail with you. Please feel free to reach out to me at your …MoreYour feedback is important to us, and we are sorry that we weren’t able to meet your expectations. We would like the opportunity to discuss your body shop issue in greater detail with you. Please feel free to reach out to me at your earliest convenience.Thank you,Rob KarvellerBorman Body Shop Manager575-525-4561
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 15, 2021
Nicole S
5/ 5stars
Excellent customer service! Everyone at Borman was so professional and made sure I was happy with my purchase. They constantly went out of their way to make sure I had all my questions answered and made sure to get me the best deal! I highly recommend Borman to anyone looking to purchase a vehicle!
Source: Google
Responded on December 19, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Freddie MaestasBorman Used Select Sales Manager575-525-4500
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 12, 2021
Lorenzo G
5/ 5stars
My whole family has been Chevy fans since I can remember, "FORD" was the "never" say word for us... to make a long story short, I was with my buddy hunting and we were in his ford f-150... I thought the f150 was amazing!! Went to borman autoplex, and sales consultant Pierce Montoya and his manager Mike Washam were great! We didn't feel pressured to buy is what I liked the most,, but this 2 man team made us feel comfortable to buy;) we will definitely send referrals to these 2;)
Source: Google
Responded on December 19, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 7, 2021
Christoph J
1/ 5stars
Source: Google
Responded on December 19, 2021
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 7, 2021
Lorenzo m
1/ 5stars
Source: Google
Responded on December 19, 2021
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 2, 2021
Laura H
5/ 5stars
After doing some online research for vehicles, we decided to drive from Alamogordo to Las Cruces to Borman to see if we could make a deal on a new truck. From our phone calls to our face to face interactions - we were treated like royalty. They had the truck we were interested in pulled up front and ready to go for a test drive when we arrived. We quickly were offered a fair price for our trade, which made the buying experience even better. Frank, Ritchie, Robert - as we passed thru the process it just got better. They stayed after hours to finish up our deal so we wouldn't have to make another trip over. We definitely recommend Borman and will be back when we're ready for another deal! Thank you!
Source: Google
Responded on December 3, 2021
Hi Laura!Thank you so much for your nice review! We are happy you feel you received …MoreHi Laura!Thank you so much for your nice review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 2, 2021
Harrdharr
5/ 5stars
After doing some online research for vehicles, we decided to drive from Alamogordo to Las Cruces to Borman to see if we could make a deal on a new truck. From our phone calls to our face to face interaction to drive from Alamogordo to Las Cruces to Borman to see if we could make a deal on a new truck. From our phone calls to our face to face interactions - we were treated like royalty. They had the truck we were interested in pulled up front and ready to go for a test drive when we arrived. We quickly were offered a fair price for our trade, which made the buying experience even better. Frank, Ritchie, Robert - as we passed thru the process it just got better. They stayed after hours to finish up our deal so we wouldn't have to make another trip over. We definitely recommend Borman and will be back when we're ready for another deal! Thank you!
Source: DealerRater
December 2, 2021
Steve/Laura H
5/ 5stars
Great experience and over-the-top customer service After doing some online research for vehicles, we decided to drive from Alamogordo to Las Cruces to Borman to see if we could make a deal on a new truck. From our phone calls to our face to face interactions - we were treated like royalty. They had the truck we were interested in pulled up front and ready to go for a test drive when we arrived. We quickly were offered a fair price for our trade, which made the buying experience even better. Frank, Ritchie, Robert - as we passed thru the process it just got better. They stayed after hours to finish up our deal so we wouldn't have to make another trip over. We definitely recommend Borman and will be back when we're ready for another deal! Thank you!
Source: Cars
December 2, 2021
5/ 5stars
After doing some online research for vehicles, we decided... After doing some online research for vehicles, we decided to drive from Alamogordo to Las Cruces to Borman to see if we could make a deal on a new truck. From our phone calls to our face to face interactions - we were treated like royalty. They had the truck we were interested in pulled up front and ready to go for a test drive when we arrived. We quickly were offered a fair price for our trade, which made the buying experience even better. Frank, Ritchie, Robert - as we passed thru the process it just got better. They stayed after hours to finish up our deal so we wouldn't have to make another trip over. We definitely recommend Borman and will be back when we're ready for another deal! Thank you!
Source: Cars
November 24, 2021
Linda H
5/ 5stars
Another best car-buying experience as this is 2nd purchase from Borman Autoplex. Best way to have an excellent car-buying experience. It’s like having your best cup of coffee ever from your favorite coffee shop or dining at favorite restaurant and your favorite beverage awaits you when you are seated. This is the way car-buying is meant to be. Best favorite car and now add best favorite sales rep!!Thanks Braden Tidwell !! Thanks Borman!!
Source: Google
November 22, 2021
Caitlin J
5/ 5stars
Honda service department is the best in town
Source: Google
Responded on November 24, 2021
Thanks for your kind review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. …MoreThanks for your kind review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers.Sincerely,Paul GarayBorman Honda, Hyundai Service Manager575-528-1744
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 12, 2021
Adan Q
5/ 5stars
Couldn't be happier with my experience! Love my Mustang 5.0! My salesman Joey Nevarez took real good care of me and found the car I wanted. My finance guy Roberto Aviña found great financing as well.
Source: Google
Responded on November 13, 2021
Thanks for your positive review Adan! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review Adan! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 12, 2021
TJ P
5/ 5stars
I was driving by and decided to make an appointment for a small recall. By pure luck I was able to get right in. I didn't expect that. I had my dog with me so waiting was going to be an issue. Not at Borman. They're very dog friendly. My puppy brother had water and treats. It made the hour wait easy to deal with. They treated me great too.Thanks.
Source: Google
Responded on November 13, 2021
TJ, thanks for your review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. …MoreTJ, thanks for your review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers.Sincerely,Doug QuillenBorman Ford, Lincoln & Mazda Service Manager575-525-4542
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 8, 2021
Doug T
5/ 5stars
Shout out to Pierce Montoya at Borman Ford Autoplex.. He was on top of everything. was on top of everything.
Source: DealerRater
November 8, 2021
5/ 5stars
Shout out to Pierce Montoya at Borman Ford Autoplex.. He... Shout out to Pierce Montoya at Borman Ford Autoplex.. He was on top of everything.
Source: Cars
November 7, 2021
Danielle C
5/ 5stars
Recently bought a new used car. Worked with Braden Tidwell and had the best experience. He went above and beyond in helping me with the purchase, answering all of my questions, and staying late. After the sale he is still going above and beyond to help with the little details that have come up. I would recommend working with him if you are looking to buy a car.
Source: Google
Responded on November 9, 2021
Danielle,Thank you for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help …MoreDanielle,Thank you for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 6, 2021
Erika A
5/ 5stars
Great service, friendly and the best part, they follow up with you. Thank you Branden for your help and follow ups. I'm so happy with my Palaside!
Source: Google
November 4, 2021
Randy S
5/ 5stars
Source: Google
Responded on November 5, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 3, 2021
Karen M
1/ 5stars
I will never use boreman again. My confidentiality was compromised by boreman to someone outside of boremans company. My personal business was discussed and that is unethical. Very poor company. I hope they someday learn to not discuss people outside of their company.
Source: Google
November 3, 2021
Ilse J
5/ 5stars
Source: Google
Responded on November 5, 2021
Ilse, thank you for your review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreIlse, thank you for your review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 27, 2021
Cynthia V
5/ 5stars
The same day I called to make appt for an overdue service on my vehicle and service advisor Joel said why don’t you just come on in today and we can have your vehicle ready for pick up by 5 pm. Was amazed by his efficiency. Definitely going to use them for Service.
Source: Google
Responded on October 28, 2021
Thanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. …MoreThanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers.Sincerely,Doug QuillenBorman Ford, Lincoln & Mazda Service Manager575-525-4542
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 25, 2021
Arturo F
4/ 5stars
There for my delivery stop
Source: Google
Responded on October 28, 2021
Thanks for the reveiw.Sincerely, …MoreThanks for the reveiw.Sincerely,Doug QuillenBorman Ford, Lincoln & Mazda Service Manager575-525-4542
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 23, 2021
Bryan B
5/ 5stars
Jeff my sales guy , made my stuck situation into a awesome deal on my New Hyundai. Jeff is in the middle desk at the Ford show room .
Source: Google
Responded on October 25, 2021
Bryan, We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreBryan, We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 19, 2021
Ruby V
5/ 5stars
Bennie was professional, friendly, and courteous. He made the entire process less stressful and pleasant! Highly recommend!
Source: Google
Responded on October 21, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 18, 2021
C L
5/ 5stars
Just picked up a beautiful blue sonata with the turbo for Mom. She is loving it. Thanks Mike and Noe for your help.Sadly also had to pick up my dodge charger that got totalled out by insurance from body shop. I will get it up and running one day.
Source: Google
October 15, 2021
Susan B
5/ 5stars
Back again to by another car, Bradford, Nathan and Duane were awesome as I expected. No hidden costs, really did a lot or research for me and gave me their opinion's. It is the place to go for no hassle transactions.Had been putting off buying another car, too much of a headache for me, but asked my mechanics and others what they thought was a good car for me . and started the process.Went to Borman and Duane helped us, We eyed a car right away that wasn't available at the time. He and the staff were so helpful, and no hassles and no pressure that I had with some of the other dealerships I visited. They stayed late and accommodated my schedule, Printed information when I asked questions, no hidden costs. They are so awesome.
Source: Google
October 13, 2021
Miho C
2/ 5stars
They have a good sales person. I bought two. But I never had friendly service from service center either Mazda and Honda unfortunately.
Source: Google
Responded on October 14, 2021
Your feedback is important to us, and we are sorry that we weren’t able to meet your expectations. We would like the opportunity to discuss your service issue in greater detail with you. Please feel free to reach out to me at your earliest …MoreYour feedback is important to us, and we are sorry that we weren’t able to meet your expectations. We would like the opportunity to discuss your service issue in greater detail with you. Please feel free to reach out to me at your earliest convenience.Thank you,Doug QuillenBorman Ford, Lincoln & Mazda Service Manager575-525-4542
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 10, 2021
Fabian R
1/ 5stars
Source: Google
Responded on October 12, 2021
Fabain,Can you contact me directly as soon as you can. I see that you have left a poor …MoreFabain,Can you contact me directly as soon as you can. I see that you have left a poor review and no information related to the issue you are having that led to you posting this review. I would like to help you resoulve your issue if I can.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 7, 2021
Devon A
5/ 5stars
Just purchased my new Mazda from Borman! Thanks to Frank and Luis, it was such a great experience. I cannot sing their praises enough and I will definitely return for my next car purchase!
Source: Google
Responded on October 9, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 5, 2021
Mary W
5/ 5stars
Our Sales Rep, Braden Tidwell was very courteous and professional throughout the entire process of purchasing our brand new Honda Accord. We never felt pressured or coerced in making our decision to buy our new car. We would like to publicly thank Braden and the Las Cruces, NM Honda team for helping us to find our dream car.
Source: Google
Responded on October 7, 2021
Thanks for your positive review Mary! We are happy you feel you received good service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review Mary! We are happy you feel you received good service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
October 5, 2021
Angel G
1/ 5stars
Horrible sevice had to be calling to check a for a status update. Once I got an answer form another sales representative turns out that the manager was just lying to me and never did anything. Shame if I could I would rate it 0 stars.
Source: Google
Responded on October 7, 2021
Angel, your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreAngel, your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Mike WashamBorman Ford, Lincoln & Mazda Service Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 27, 2021
Willy V
1/ 5stars
Went in for a part told the parts guys didnt know if i needed it or not, he said he could order it and have it to me the next day. The part was never used or connected as its a fuel pressure sensor and if it was used you will notice right away. Well they told me i cant return it because i opened the plastic bag to see the part. Lol and he said for me to sell it on ebay. All parts stores do returns as long as part isn’t connected and this store doesnt. Very bad communication from their part of not letting people know on information for returns.
Source: Google
September 20, 2021
John P
1/ 5stars
The worst place in town borman guys did some work on my car and broke 2 sencers and they admit that they did it. But I have to pay for their mess up. Not good 5 mouths of this!!!
Source: Google
September 14, 2021
Chasity S
5/ 5stars
Thank you Braden Tidwell for all your help, you made this stressful process easy. I love my new Sonata. Its everything I wanted and more. Thank you Borman Autoplex!
Source: Google
Responded on September 15, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 12, 2021
Jake M
5/ 5stars
Me and my wife were looking for a new vehicle we were working with pierce. He made the shopping experience easy before we went to the car lot he had been communicating with us through text sending us pictures of vehicles that we were interested in. when we went in to go look he already had vehicles lined up for us to look at. When we finally decided on a car the process was fast and easy. My wife wanted tinted windows and he made that happen. If you are ever wanting a smooth experience and patience and not pushy go talk with pierce. He is patient and not pushy makes sure to make you feel comfortable and make sure all questions and needs are met.
Source: Google
Responded on September 12, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 10, 2021
Norma A
5/ 5stars
Source: Google
Responded on September 12, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 8, 2021
Zac T
5/ 5stars
Drove 2 hours to Las Cruces on a Thursday morning in desperate need of a vehicle for work. By early afternoon found a great, reliable vehicle, & reasonably financed too. Many Thanks to Pierce M. and the entire Borman team for a smooth experience the whole way through!
Source: Google
Responded on September 9, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 7, 2021
Kailey T
5/ 5stars
I had a great experience at Borman Autoplex! Braden Tidwell helped me find a new car that I love. Highly recommended.
Source: Google
Responded on September 9, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 6, 2021
Nancy M
5/ 5stars
We have bought a few Hyundai’s over the years from Borman.. Pat always always helps us and gives us a great deal.. I met Braden Tidwell on this round and he was great!! Got me a cute little Venue Denim by Hyundai! I luv it.. Thank you Braden for checking up on me the next day and Pat again for taking care of me too !!
Source: Google
Responded on September 7, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 5, 2021
Susan G
5/ 5stars
I had been looking for a specific car and found one I liked on the Borman website. I was able to make an appointment, take a test drive, and make a deal. Luis in the finance department was very thorough and easy to work with.
Source: Google
Responded on September 7, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 5, 2021
Diana D
5/ 5stars
Pierce was very polite & flexible when helping my mother get her dream car. He showed her different options and explained everything in detailed. Everything went fast & smooth & she was able to drive away in the car she’s been looking for. Thank you!
Source: Google
Responded on September 7, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
September 3, 2021
Marcos C
5/ 5stars
Cesar Hernandez made my whole experience buying a car the best! He was very knowledgeable on every car, made us feel comfortable the whole time and made sure me and my family had the perfect car for us! Best car salesman!
Source: Google
Responded on September 4, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 25, 2021
Andrea G
1/ 5stars
I purchased a vehicle from the used department. FRED is the worst. He's nice until you sign the papers after that he's almost impossible to get help with anything, made it impossible for me to exchange the car within the allowed time frame, and when you ask for a supervisor, they just loop you back to Fred as if you can complain to Fred about Fred. Will never do business there again.
Source: Google
Responded on August 26, 2021
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Garrett SchavierBorman Used Car Manager575-525-4521
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 23, 2021
Ronnie E
5/ 5stars
If you are interested in a new vehicle, I highly recommend Borman Autoplex. Braden Tidwell made the purchase of a new car smooth and stress free. Braden, along with the sales manager Bruce Weinreich and Finance manager Martin Espinoza made this a team effort and treated us with dignity, respect and their communication was transparent. Contact Braden for your next vehicle!!
Source: Google
Responded on August 26, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 18, 2021
Andres G
3/ 5stars
A few hiccups in that the Bronco Sport I had reserved, was already reserved for someone else. But the one I received I really like. In the current car market I felt a little rushed through the process because if I didn’t do everything now they were going to give it to someone else. But overall it was fine and about what to expect from any dealership.
Source: Google
Responded on August 19, 2021
Thanks for your review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your review! Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 18, 2021
Loretta M
5/ 5stars
It all started when I heard an advertisement on the radio about increased trade-in values for used cars. My husband is a disabled veteran, and has never been comfortable in my vehicle. This was the perfect opportunity to find something new. I did some research on vehicles I was interested in, and found the majority of the vehicles were at Borman AutoPlex.I headed there on a Wednesday night after work, and asked my husband to meet me. My salesman, Braden Tidwell, and the finance manager, Martin Espinoza, were wonderful from start to finish. I explained my situation and the payment I was looking for before my husband arrived. We tested a few vehicles, and decided the first one was the one we were most comfortable in. I love my new 2022 Hyundai Tucson Limited!The staff at Borman are personable, professional, and very knowledgeable about their vehicles. The entire process was very smooth, and the trade-in allowance on my previous car was reasonable. I am in a vehicle I love that is also within my payment range. Braden and Martin, THANK YOU for not only listening to me, but "hearing" me also; this is something salesmen, in general, are not known for.
Source: Google
Responded on August 19, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 12, 2021
Lynn K
5/ 5stars
Went in looking for a Honda and bought a Ford Escape (go figure) but couldn't be happier. Thanks to David, Braden and the rest of the team for their patience and guidance. Additionally had a minor hiccup with the passenger door, which Ford Service center quickly fixed. Way to go everyone! A very positive experience.
Source: Google
Responded on August 13, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 10, 2021
Elvgomez20
4/ 5stars
07/17/21I purchased a 2021 Honda HR-V Great experience 07/17/21 I purchased a 2021 Honda HR-V Great experience Highly recommended Branden Tidwell was my salesman 07/17/21 I purchased a 2021 Honda HR-V Great experience Highly recommended Branden Tidwell was my salesman
Source: DealerRater
August 10, 2021
4/ 5stars
07/17/21I purchased a 2021 Honda HR-V Great experience... 07/17/21 I purchased a 2021 Honda HR-V Great experience Highly recommended Branden Tidwell was my salesman
Source: Cars
August 9, 2021
Clay B
5/ 5stars
Great services and mindful employees and staff, very helpful and get you the best price
Source: Google
Responded on August 13, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 4, 2021
STLSGTRGL
1/ 5stars
Adrian sent me the window sticker on a Ford F350 Diesel. I scheduled an appointment even though the truck was in transit. Once I arrived Adrian handed me over to a salesman. I was then informed that (becaus I scheduled an appointment even though the truck was in transit. Once I arrived Adrian handed me over to a salesman. I was then informed that (because of the pandemic) the price of computer chips had increased and that the price of the truck had increased by 4995.00 They cut the 4995.00 price increase down to 2995.00 and wanted me to pay the new price of almost 3000. over the original price on the window sticker texted to me by Adrian. Adrian is not trust worthy at all. With the 500.00 military discount it would have only been 2495.00 over the original 62150.00 window sticker I was sent (or so I was told). So by now I am beyond the 2495.00.. It is the principal that I was lied to and that by now I am wasting my time I told Adrian that I wanted to speak with him but he acted like he was on a phone call the entire time I was there. I have read other reviews that confirm the same deceptive practices. The sales guy was running back and forth and wanted us to initial on a paper so he could show Adrian that we were committed to a deal. How about this business committing to honesty. This place has no integrity and no respect for customers. They would not adjust my trade-in allowance or work in any way to remove that extra 2495.00. I was also not given a trade-in amount until they ran the vin and saw what the pay off amount was. I would suggest everyone to find another dealership. When it comes to ADRIAN DIAZ (SALES MANAGER) Believe none of what you hear and half of what you see when dealing with this business and especially Adrian. What a shame that I wasted my time and gas going to this circus. Oh yeah.. here are my initials...W.T.F..
Source: DealerRater
August 4, 2021
Eric C
5/ 5stars
Source: Google
Responded on August 5, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 4, 2021
1/ 5stars
Adrian sent me the window sticker on a Ford F350 Diesel.... Adrian sent me the window sticker on a Ford F350 Diesel. I scheduled an appointment even though the truck was in transit. Once I arrived Adrian handed me over to a salesman. I was then informed that (because of the pandemic) the price of computer chips had increased and that the price of the truck had increased by 4995.00 They cut the 4995.00 price increase down to 2995.00 and wanted me to pay the new price of almost 3000. over the original price on the window sticker texted to me by Adrian. Adrian is not trust worthy at all. With the 500.00 military discount it would have only been 2495.00 over the original 62150.00 window sticker I was sent (or so I was told). So by now I am beyond the 2495.00.. It is the principal that I was lied to and that by now I am wasting my time I told Adrian that I wanted to speak with him but he acted like he was on a phone call the entire time I was there. I have read other reviews that confirm the same deceptive practices. The sales guy was running back and forth and wanted us to initial on a paper so he could show Adrian that we were committed to a deal. How about this business committing to honesty. This place has no integrity and no respect for customers. They would not adjust my trade-in allowance or work in any way to remove that extra 2495.00. I was also not given a trade-in amount until they ran the vin and saw what the pay off amount was. I would suggest everyone to find another dealership. When it comes to ADRIAN DIAZ (SALES MANAGER) Believe none of what you hear and half of what you see when dealing with this business and especially Adrian. What a shame that I wasted my time and gas going to this circus. Oh yeah.. here are my initials...W.T.F..
Source: Cars
August 4, 2021
dance 8
5/ 5stars
I HIGHLY RECOMMEND this dealership because all I saw was friendly service with professionalism from the whole team that included David B., Braden T., Bruce, and Martin. They have alot of answers to all my questions and I was satisfied with my purchase from JUNE 23,2021 of a 2022 HYANDAI TUCSON LIMITED AWD "INTENSE BLUE" . I can't even begin to tell you that I was able to test drive different makes and models as well. I was so undecided but at least Braden said you have to keep trying on a shoe and see if it fits. Yay!! I found my SUV WITH ALL THE BELLS AND WHISTLES I was looking for and it was worth the wait. They did not have the color and year I wanted but I was able to put a deposit and the arrival was SOOOOOO WORTH IT!!! THANKS TO THE GUYS WHO WASHED AND DETAILED IT AS WELL. I am from EL PASO and I am sad to say but HYANDAI OF EL PASO treated my mom and I like we were not important and did not even want to give me any deals after what was promised from sales manager. BORMAN DOES follow their promises and they even gave my doggie water and biscuits. Thanks and KEEP UP THE HARD WORK..SEE YA SOON from ARACELI
Source: Google
Responded on August 3, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 3, 2021
Hans M
1/ 5stars
Source: Google
Responded on August 5, 2021
I went looking at vehicles the other day knowing that the new & used car market is crazy right now. I didn't know how crazy until I went to Borman. We looked at a demo car and they were asking nearly 8k over MSRP. Then we looked at another …MoreI went looking at vehicles the other day knowing that the new & used car market is crazy right now. I didn't know how crazy until I went to Borman. We looked at a demo car and they were asking nearly 8k over MSRP. Then we looked at another vehicle, the sticker on window said 36k MSRP, then there was a printed out flyer in the windshield that said 39K. After looking at both cars we went in the office. We could not come to a reasonable price on the demo, so I asked about the other car. Now remember, 36k MSRP, 39K on the windshield, and then the print out they gave me in the office was for 45K before tax, tag, and title. I know it's a seller's market right now, but that's just price gouging at it's worst.We purchased a vehicle down in El Paso that had just arrived on the lot. We got it for about 2K over MSRP, but we got some future services with that price.Go to Borman if you interested in throwing your money away on an over valued car that will instantly depreciate 10-15K as soon as you drive it off the lot. I'm a reasonable guy and understand the market conditions are not in my favor, but those prices were just insulting.I will say that Melissa the sales person was nice.
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 2, 2021
Giselle P
5/ 5stars
Borman has been my go to Dealership. I just purchased my 3rd vehicle from them and I am so happy with their rapid service and exceptional customer service. Definitely recommend. Pierce Montoya and Luis Renteria were extremely helpful throughout the entire process. Thank you!
Source: Google
Responded on August 3, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
August 2, 2021
Yeshika P
5/ 5stars
Good service and customer service. They really helped me out with my purchase. Thanks Pierce Montoya!
Source: Google
July 31, 2021
Jason T
5/ 5stars
Source: Google
Responded on August 3, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 27, 2021
Houston H
5/ 5stars
Just wanted to give kudos and thanks to Paula W., the person in charge of handling my tags. There was a delay, but Paula always took my calls and questions with a calm, professional tone that I genuinely appreciate. I can't say enough about how Paula's attitude and service positively shaped my experience.
Source: Google
Responded on July 28, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 21, 2021
Angelina T
5/ 5stars
i bought a 2021 Hyundai Elantra, i was looking to trade in my 2019 for a newer model. Braden Tidwell was fast and efficient! We enjoyed the service and the friendly staff. Braden and his team made it an easy experience and they even worked with my budget.
Source: Google
Responded on July 22, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 21, 2021
Shandra s
5/ 5stars
Source: Google
Responded on July 23, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 16, 2021
Rebecca H
5/ 5stars
Source: Google
Responded on July 18, 2021
I want to say "Thank you so much" to Braden Tidwell and the Finance Manager Martin Espinoza. I had a horrible experience with another Car Dealership in Las Cruces for almost 2 weeks, I was given the run-around, flat out lied to, and was …MoreI want to say "Thank you so much" to Braden Tidwell and the Finance Manager Martin Espinoza. I had a horrible experience with another Car Dealership in Las Cruces for almost 2 weeks, I was given the run-around, flat out lied to, and was basically treated like my business was not important to them. I had spoken with Braden about a vehicle I was looking at with Borman and when I went to the lot I was treated with the utmost respect, and he helped me find the exact car I needed. All in one afternoon...they followed through with everything they promised. Braden is very attentive and respectful, and I would recommend him and Borman to anyone I know that needs a vehicle. Everyone that I have dealt with in the last month has been personable, friendly and respectful! Thank you Braden and Martin for being the best in Las Cruces!!
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 15, 2021
Stephanie A
4/ 5stars
Melissa at Borman Autoplex (Honda) was AWESOME! Great customer service skills and was very helpful in getting our needs met! We felt extremely comfortable with her! Thank you so much Melissa! We will definitely be back!
Source: Google
Responded on July 16, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 14, 2021
Bel E
5/ 5stars
I had a.great experience at Bormans auto plex my sales person Brayden was very friendly. Very attentive he did his job well. I didn't have to wait long. for results
Source: Google
Responded on July 16, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 14, 2021
Donna G
5/ 5stars
Source: Google
Responded on July 16, 2021
My husband n l purchases a 2021. Hyundai Accent at Borman Autoplex just recently! The experience was amazing as we weren't sure what we wanted. We got a great salesman named Braden Tidwell that took his time and showed us quite a few cars …MoreMy husband n l purchases a 2021. Hyundai Accent at Borman Autoplex just recently! The experience was amazing as we weren't sure what we wanted. We got a great salesman named Braden Tidwell that took his time and showed us quite a few cars before we made up our minds. All the Staff is very nice, helpful and very professional. Thank you again.
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 13, 2021
Gary G
5/ 5stars
Great job Joey Nevarez! He understood our situation and the staff were quick. Hopefully he's still around when I'm in the market for a vehicle.
Source: Google
Responded on July 14, 2021
Ford, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreFord, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 13, 2021
Cindy H
5/ 5stars
Source: Google
Responded on July 14, 2021
Ford, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreFord, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 10, 2021
Maggie C
5/ 5stars
Melissa helped me find my future car, she was very patient with us. She is very nice and helpful and helped us in a very timely manner.
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 9, 2021
Charlie
5/ 5stars
Just bought a truck, and the Salesperson Melissa Placencio, made it all worthwhile. She was very helpful, without pressure, and let’s you decide what’s best for you. Thanks Melissa!
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 9, 2021
Lydia R
5/ 5stars
I bought a 2021 Honda CRV and I love it! The salesman Braden Tidwell was super. Showed me everything I wanted to see and got me to the price I wanted. They washed it and filled it up with gas and I really did get top dollar for my trade in. Very happy I went there.
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 8, 2021
Kaitlyn D
5/ 5stars
I had a great experience with Borman Braden Tidwell is amazing he listens and connects with customers and Bruce the manger is amazing definitely answered all my questions and they are on the Honda side of Borman I most definitely recommend
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 8, 2021
Maria B
5/ 5stars
This is the second time I buy a car from Borman I'm very satisfied with the service they provide. Braden Tidwell help me get the best payment i was looking for, he's very friendly and professional needless to say I walked out very happy and excited driving my new EcoSport. Thank you Braden
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 3, 2021
Miguel C
5/ 5stars
It's my first car and she did great she's super nice and she was making us feel at home. She was very patient with us and had an answer for every question we had. She sounded really sure every time she responded. Melissa was great!
Source: Google
Responded on July 5, 2021
Borman AutoPlex Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreBorman AutoPlex Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 2, 2021
Sidia R
5/ 5stars
Source: Google
Responded on July 2, 2021
Just bought a new Honda SUV. Sales person was Braden Tidwell. Love the car. Have always purchased Honda's. Mr. Tidwell is the best sales person I've dealt with. He is very …MoreJust bought a new Honda SUV. Sales person was Braden Tidwell. Love the car. Have always purchased Honda's. Mr. Tidwell is the best sales person I've dealt with. He is veryProfessional and personable. He knows his job very well and absolutely explained everything about the new car. If he's still there with future purchases I will most definitely ask for him. Thanks to Borman for hiring him.
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 27, 2021
Roger B
5/ 5stars
Our new Ford Edge was the third car we have leased from Borman and it might have been the best experience yet. Braden did a superb job and the process was very smooth - and the car is pretty nice as well.
Source: Google
Responded on June 29, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 24, 2021
talamantesrobert
1/ 5stars
I purchased my 2021 Honda Civic back in December 2020, Salesman Joey was helping my husband and I out with the sale along with his Manager Adrian. At first, they were real nice offered more than they provided. I traded in my expedition, once we had negotiated a trade in value, they took it upon themselves to change the numbers once they found out I owed less on my vehicle than they thought. They lowered the trade in value and presented me with a different contract. Once we confronted Joey and Adrian with the change, they said they messed up, they basically dropped the value of the trade in value and billed the difference since we owed less on the expedition. Next, with the purchase of my 2021 Civic they promised to tint my windows, which they never gave me the voucher. They promised me a dash mat which I received 6 months later. The dash mat I only received after I personally went to the dealership and complained. After I received the dash mat, they sent me the wrong dash mat. They also told me it took so long because I did not post a review on google reviews. That was never a stipulation of the dash mat. This sounds super unethical. The car came with minor scrapes and a minor dent that they promised they would fix, 6 months later and they still have not called to fix the issues as they promised. If you want a good buying experience order the car online, Borman is horrible and will over promise and under deliver. If they would have never offered any items, I would have still bought the car, but the fact that they promised all these items and then come back that they did not deliver due to me not leaving a review is unethical business practice. Google should be reviewing their reviews as they are trying to buy reviews. Borman will change the value of your contract be aware of Adrian the sales manager as he tried to change my trade in value even after we had negotiated the terms. Cannot stress enough!!! Look out for these guys.
Source: DealerRater
June 24, 2021
Gloria T
1/ 5stars
Source: Google
Responded on June 25, 2021
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 24, 2021
1/ 5stars
I purchased my 2021 Honda Civic back in December 2020,... I purchased my 2021 Honda Civic back in December 2020, Salesman Joey was helping my wife and I out with the sale along with his Manager Adrian. At first, they were real nice offered more than they provided. I traded in my expedition, once we had negotiated a trade in value, they took it upon themselves to change the numbers once they found out I owed less on my vehicle than they thought. They lowered the trade in value and presented me with a different contract. Once we confronted Joey and Adrian with the change, they said they messed up, they basically dropped the value of the trade in value and billed the difference since we owed less on the expedition. Next, with the purchase of my 2021 Civic they promised to tint my windows, which they never gave me the voucher. They promised me a dash mat which I received 6 months later. The dash mat I only received after I personally went to the dealership and complained. After I received the dash mat, they sent me the wrong dash mat. They also told me it took so long because I did not post a review on google reviews. That was never a stipulation of the dash mat. This sounds super unethical. The car came with minor scrapes and a minor dent that they promised they would fix, 6 months later and they still have not called to fix the issues as they promised. If you want a good buying experience order the car online, Borman is horrible and will over promise and under deliver. If they would have never offered any items, I would have still bought the car, but the fact that they promised all these items and then come back that they did not deliver due to me not leaving a review is unethical business practice. Google should be reviewing their reviews as they are trying to buy reviews. Borman will change the value of your contract be aware of Adrian the sales manager as he tried to change my trade in value even after we had negotiated the terms. Cannot stress enough!!! Look out for these guys. Mr. Joey, here is your review you requested for my dash mat.
Source: Cars
June 21, 2021
Sunny D
1/ 5stars
Source: Google
June 21, 2021
Deborah T
1/ 5stars
Source: Google
Responded on June 22, 2021
We purchased a 2021 Santa Fe in May. We paid cash for the vehicle. The vehicle was supposed to come with a cargo cover - which was an extra cost, and an owner's manual. A month later, all we've gotten is lip service. I still don't have an …MoreWe purchased a 2021 Santa Fe in May. We paid cash for the vehicle. The vehicle was supposed to come with a cargo cover - which was an extra cost, and an owner's manual. A month later, all we've gotten is lip service. I still don't have an owner's manual and I still don't have the cargo cover for which I paid. Unless you enjoy dealing with this kind of misery, buy your vehicle somewhere else.I've seen the response from Borman. Why would talking to anyone at Borman solve this problem? Today, we were told that the cargo cover for which I paid and the owner's manual were never ordered.
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 4, 2021
Marcia
5/ 5stars
Honda CRV 2021 The service was excellent. Rich was pleasant and very knowledgeable. He was patient and answered all our questions. He was willing to show us several vehicles and explained the features on each one. Rich was wonderful to work with. Very pleasant experience’
Source: Cars
May 4, 2021
Marcia
5/ 5stars
The service was excellent. Rich was pleasant and very knowledgeable. He was patient and answered all our questions. He was willing to show us several vehicles and explained the features on each one. Rich was wonderful to work with. Very pleasant experience’
Source: Cars
February 22, 2021
Npwill
2/ 5stars
Don't ever buy a vehicle from this dealership. It has been a nightmare trying to deal with them. We purchased a Ford F-150 from them in October 2020 and it is now Feb. 2021 and we still have not received been a nightmare trying to deal with them. We purchased a Ford F-150 from them in October 2020 and it is now Feb. 2021 and we still have not received the license plates for this vehicle. I had the vehicle about a week and the check engine light came on. Borman Ford service department told me to make an appointment which would be 2 weeks away and they would diagnose the problem. They were supposed to provide a second key for the vehicle which they never did. I will never deal with them again.
Source: DealerRater
January 27, 2021
margretvillalobos
5/ 5stars
We love our New 2021 Explorer.Borman Autoplex provided We love our New 2021 Explorer. Borman Autoplex provided excellent service and great salesman Richie Valenzuela. Mr. Valenzuela answered all our quest We love our New 2021 Explorer. Borman Autoplex provided excellent service and great salesman Richie Valenzuela. Mr. Valenzuela answered all our questions and made us feel comfortable with our purchase.
Source: DealerRater
January 17, 2021
Laura
5/ 5stars
Richie and Adrian Very helpful attentive knowledgeable. Better deal than El Paso. Trade in was good. Highly recommend . Great Incentives. Great service. We called prior to making the drive and asked for wh Better deal than El Paso. Trade in was good. Highly recommend . Great Incentives. Great service. We called prior to making the drive and asked for what we were looking for an SUV price n color. Upon arriving Adrain and Richie had an SUV exactly what we wanted and ended up buying it.
Source: DealerRater
January 3, 2021
mariavidaca72
5/ 5stars
We had the best experience in buying our new vehicle and the best customer service we are very happy and please with all the employees there thank you very much. the best customer service we are very happy and please with all the employees there thank you very much.
Source: DealerRater
January 23, 2017
Michael L
3/ 5stars
Service is good oil change
Source: Foursquare
August 11, 2016
5/ 5stars
fdsafdas
August 11, 2016
5/ 5stars
blah blah
July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
May 1, 2015
Jacob P
5/ 5stars
Source: Facebook
January 28, 2015
Robert R
1/ 5stars
My transmission had a problem in my 2002 Honda Accord as we were passing through Las Cruces, NM. I was pleased to see there was a full service Honda Dealer within a mile. They looked at my transmission, supposedly, and within way too short of a time made a diagnosis that would have required dismantling the transmission. Then they told us that they wanted OVER FIVE THOUSAND DOLLARS TO FIX IT, and said that my transmission had be replaced. Not having $5K on me, we drove to a used car dealer, completely separate from Borman, and asked if their mechanic could look at it. Within one hour it was fixed for a total of $120. DO NOT DO BUSINESS WITH THE HONDA DEALER AT BORMAN. THEY VERY DEFINITELY TRIED TO RIP US OFF. THEY KNEW WE WERE DRIVING HOME TWO THOUSAND MILES AND TRIED TO TAKE ADVANTAGE OF OUR SITUATION.
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 3, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds